What Alison says about this course
Conflict is a part of life and business and knowing how to identify and address challenges can go a long way in maintaining good relationships, especially in the workplace.
What you will cover
Alison splits this short course into 5 modules across 20 topics, about 3 hours of study in total.
- What is Negotiation? — 4 topics
- What is conflict? — 5 topics
- Conflict Management — 6 topics
- Conflict and Decision Making — 4 topics
- Negotiation and Conflict - End of Course Assessment — 1 topic
The summary above is Alison's own wording, and the module list is theirs too. Confirm the details on their course page before you start.
How to start
The course is hosted by Alison. Use the “Start this course” button above to open it on their site, where you create an account with them and study at your own pace. There is no deadline and no fee to learn. The learning is free; Alison charges separately if you want a certificate at the end, and that is entirely optional.